FAQ's

Flying into the Sunshine Coast

No official carrier has been nominated for the workshop due to competitive airfares available via the internet.  There are three airlines who fly regularly into the Sunshine Coast direct from Australia.  Check out the best fares of the day from these airlines.

   

Sunshine Coast Airport

Sunshine Coast Sunshine Coast Airport is based in Marcoola, about 14 kilometres from Mooloolaba – less than 15 minutes by car.  There are a few options to get to and from the airport to the city.

Bus services to and from Sunshine Coast Airport

Shuttle Bus
Con-X-ion Airport Transfers operates pick up and drop off services that go door to door throughout the Sunshine Coast Region.Other Bus Services
TransLink operates a public bus service that runs through Sunshine Coast Airport. The bus stop is located to the right of the arrivals hall.

Taxis
Sunshine Coast Cabs operate to and from the Airport. The taxi rank is located in front of the arrivals hall of the terminal.

Uber
Uber operates at Sunshine Coast Airport.  The Uber and ride sharing pick-ups and drop-offs can be made in the usual public passenger areas

https://www.uber.com

Car Rental
The Sunshine Coast Airport offers a variety of rental car options, all located in the arrivals hall of the terminal, adjacent to the baggage collection belts. While it’s best to book ahead, rental cars are available on the day. Below are contact details for each company.

Car Rental Companies:

Avis Rental Cars
P: (07) 5453 1999
www.avis.com.au

Budget Rent-A-Car
P: (07) 5443 6555
www.budget.com.au
 
Europcar
P: (07) 5448 9955
Hertz Rent-A-Car 
P: (07) 5443 3108
www.hertz.com

Thrifty Rental Cars
P: (07) 5443 1733
www.thrifty.com.au 

 Getting around Sunshine Coast

There are several options for getting around the Sunshine Coast.  With the Sunshine Coast being such a spread out place with little towns dotting the countryside and coastline there are various transport alternatives to help you get from A to B. Services include buses, car hire (self drive), limousines and taxis.
Both private and public transport are affordable and convenient and offer friendly service.
In addition to the above options there is also a reliable bus service. The majority of bus services are provided by Sunbus, however regional links are operated by Glasshouse Country Coaches which include the Maleny, Landsborough & Beerwah service as well as the Hinterland Connect.

Find out more about Bus Travel including the Go Card and a map: www.sunshinecoast-australia.com/sunshine-coast-buses.html

Taxis
A typical ride will attract maximum fares such as those below:-
Booking fee: $1.50 (phone or electronic bookings)
Weekday flagfall: $2.90 (Mon to Fri, approx. 7am to 7pm)
After hours flagfall: $4.30 (7pm to 7am)
After midnight flagfall: $6.30 (12am to 5am)
Public holiday surcharge: $1.40
Distance: $2.15 per kilometre
For each minute of waiting/stationery time: 79c per minute

Sunshine Coast Taxi Companies
Suncoast Cabs
P: 07 5441 8888
P: 131 008 (Local)

Range Taxi Service
P: 07 5494 3354
M: 0418 711 989

ExecuCab
P: 07 5451 0066

Kilcoy Taxis
P: 07 5486 3164

Yellow Cabs Caboolture:
P: 13 192

 Visitor information

https://www.visitsunshinecoast.com/Travel-guides

View the official Visitor Guide here>>

Download an official Dining Guide here>>

How will I know if there have been any changes to the program?

Any changes to the workshop program will be announced during housekeeping notices in the morning. You may also check with Leishman Associates staff at the registration desk.

Will copies of the presentations be available after the workshop?

PDFs of PowerPoints will be available on the workshop website following the conclusion of the workshop. Speakers will be requested to sign a release form. This is not compulsory.

 What food is included in my registration?

All morning tea, lunch and afternoon tea is provided. All food at the Workshop Dinner is included, if you are attending.

 I have special dietary requirements – what do I do?

You must advise the workshop managers of any special dietary requirements when you register for the Workshop. Caterers at each function will be informed of these. Please speak with wait staff at each break as your dietary requirement may be catered for separately if the buffet meals do not cater for you requirements. If you are unsure, please don’t hesitate to ask staff at the registration desk.

IMPORTANT – If your dietary request relates to a life-threatening allergy, please ensure that you advise the organisers as soon as possible. .

When and where is the workshop dinner?

The Workshop Dinner will be held at The Dock on Monday, 25 March from 5.45pm-8pm. Substantial canapes will be served, along with beer and wine. 

How do I know if I am registered for a social function?

A ticket to the Workshop Dinner is included in each full registration (please note you do need to indicate your attendance prior to arriving at the dinner). Additional tickets can be purchased for accompanying partners. After registering for the workshop you would have been emailed a registration confirmation which lists the social functions for which you are registered. If you require another copy please email Bree Blackwell

Can I bring a partner along to the workshop dinner?

Yes, you most certainly can – additional tickets can be booked when you registered online, or through the Leishman Associates office. Please email your request to: Bree Blackwell. During the workshop, bookings can be made at the registration desk, subject to availability. .

 How do I pay for my accommodation?

When you book your accommodation your credit card details will be transferred to the hotel you have selected – please confirm this on check in with your hotel. Your credit card will not be charged until you check out. If you have arrived 24 hours later than your indicated arrival day you may find that you have forfeited your deposit.  If you would like to make pre-payment, a Tax Invoice can be provided by the hotel.  If you are checking out on a credit card not in your name, please complete a Credit Card Authority Form and email to bree@laevents.com.au.  PLEASE NOTE: Mantra Mooloolaba Beach will take payment 2 weeks prior to your arrival.  

 Is there security at the workshop?

The members of the workshop organising committee and Leishman Associates accept no liability for personal accident of loss or damage suffered by any participant, accompanying person, invited observer or any other person by whatever means. Nor do we accept liability for any equipment or software brought to the workshop by delegates, speakers, sponsors or any other party. Please protect your personal property. Do not leave laptops, cameras, and other valuable items unsecured. Be conscious of individuals who appear out of place and do not wear a workshop name badge. Advise Leishman Associates staff if you see anything suspicious.

Can I photograph or record the workshop sessions?

Delegates are not permitted to use any type of camera or recording device at any of the sessions unless written permission has been obtained from the relevant speaker. A professional photographer will be at the workshop, if you have any issues with being photographed please notify the photographer or Leishman Associates staff.

 I am a speaker, what should I do?

It is our preference if you can upload your presentation to a drop box prior to the workshop commencing.  Details for this would have been sent to you in an email on Friday, 9 November.  If you did not receive this, please contact the Workshop Manager.  If you are unable to provide your presentation prior to the workshop, please bring the same with you when you register.  This should  be done at least 2 hours prior to your presentation time. Speakers are also requested to assemble in their session room 5 minutes before the commencement of the session if possible, to meet with their session chair and to familiarise themselves with the room and the audio visual equipment. A technician will be present in the room at all times. There will be facilities to test and modify your presentation if required.

I am a chairperson, what should I do?

Chairpersons will receive an email prior to the workshop, reminding them of their responsibilities. If you are a chairperson and do not receive this, or have additional questions, please contact Leishman Associates.

 What is the dress code for the workshop?

For all Workshop sessions the dress code is smart casual or informal business.
The dress code for the Workshop Dinner is 'After 5'.

Will there be wireless internet access?

There will be wireless internet access at the workshop. Please ask at the registration desk for details.

Parking at the venue

Mantra Mooloolaba offers complimentary parking to anyone staying at the venue.  

Climate

They call it the Sunshine Coast for a reason. The sunny subtropical climate is ideal for year round activities with summer temperatures averaging 28°C, and winter a mild 20°C.

For more information on weather on the Sunshine Coast, please visit https://forecast7.com/sunshine-coast/

 Time zone

Australian Eastern Standard Time GMT plus 10 hours. Daylight saving is not observed in Queensland. 

 Shopping hours

With a variety of artisan and farmers markets, cutting-edge fashion boutiques and air-conditioned plaza shopping, the Sunshine Coast offers a bit of everything.  
Please note shopping hours do vary so please check with the individual centres as to their operating hours.

 Banking hours

Banking hours on the Sunshine Coast are from 9.30am until 4.30pm Monday to Thursday; and 9.30am until 5.00pm on Fridays. Most banks provide convenient automatic teller machines. Foreign currency exchange is available during trading hours.

 Water

Sunshine Coast tap water is clean, fresh and safe to drink.

 Disclaimer

The TEFMA Campus Services Workshop reserves the right to amend or alter any advertised details relating to dates, program and speakers if necessary, without notice, as a result of circumstances beyond their control. All attempts have been made to keep any changes to an absolute minimum.